Version 1.0 · our first official release
Kuchl Costalunga
1,752 m
Every version of Kuchl is named after a Dolomite pass, and each one climbs a little higher. This is where it starts: bookings, WhatsApp and your dining room in one app, made in Brunico.
The first restaurant to use it is Umami.
1,752 mThe phone rings. The booking arrives on WhatsApp.
During service or when you're closed, callers aren't left hanging: they book in writing with Lea, and you find everything already in the grid.
The guest calls
They dial the restaurant's number, as they always have. Their number is saved.
If you can't answer, the voicemail does
A short message from the restaurant tells them a WhatsApp message is on its way.
They book with Lea
On WhatsApp, Lea finds a table and confirms. The booking appears in the grid.
Coming with Furcia, the next pass: Lea Voce, who answers the phone herself, and a phone number provided by Kuchl. The route
What Costalunga brings
What changes for the people on the floor, without the jargon.
The table grid
The whole evening at a glance: bookings are coloured blocks you move with a finger. On iPhone, iPad and computer.
Lea, on her own on WhatsApp
She takes, moves and cancels bookings, answers questions about the menu and allergens, and hands special cases to your staff. At first you approve her replies; once you trust her, she runs on her own.
Lea for your staff too
Ask her in the app: “How many covers tonight?” or “Is there room for 6 on Saturday?”
Bookings from your website
Guests book online and get a confirmation email; they change or cancel from their personal link.
The menu for Lea
Upload it from a PDF, a photo or a link, in Italian, German and English. Daily menus too.
The guest profile
Notes, allergies, language, VIP, visits and no-shows, always at hand.
Automatic workflows
Build, block by block, what happens when a guest calls or writes – without writing a line of code.
Official WhatsApp Business
Your restaurant's own WhatsApp number, connected through Fermich, an official Meta partner. You can also connect it yourself.
Three servers, three data centres
Three data centres in Europe, across Germany and Finland: if one stops, the others carry on. Updates arrive without switching the service off.
And also: walk-ins and waiting list, joined tables, shifts, closures and holidays, read-only access even offline, staff roles, several venues with one login, light and dark theme.
The route
Each version is one stage higher. Furcia brings Lea Voce, a phone number provided by Kuchl and the app for iPhone and iPad. We don't promise dates: each stage arrives when it's ready.
Bring Kuchl to your restaurant
Write to us and we'll show you Kuchl live. It runs in the browser on iPhone, iPad and computer: there's nothing to install.